Support

FAQ

Frequently Asked Questions.

Online Manual

The contents of the manual are as of the release date. Specifications may be added or changed due to product firmware updates, etc.

Contact Information

Online contact for product purchase questions and post-purchase customer support.

  • Please review the FAQ and online manual before contacting us.
  • An email address is required to contact you for inquiries.
  • For details on the warranty period of the product, refer to "Instruction Manual/Warranty Certificate" supplied with the product.
  • Depending on the content of your question, it may take time to answer or we may not be able to answer.
Contact support
Shiftall Support Contact Email Address: support-global(at)shiftall.net
* Please replace (at) with @.